Privacy Policy
Effective Date: August 4, 2025

1. Introduction

sftwtrs.ai (“we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information we collect from visitors to our website and users of our services. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your information.

2. Scope

This Policy applies to all information collected through:

  • Our website at https://sftwtrs.ai

  • Any related subdomains, mobile applications, and online services (collectively, the “Services”).

3. Information We Collect

3.1 Personal Information You Provide

  • Contact information: name, email address, phone number, mailing address

  • Account credentials: username, password, profile data

  • Payment details: billing address, credit/debit card information (processed by our payment processor)

  • Communications: any messages, feedback, or support requests you submit

3.2 Usage and Technical Data

  • Log data: IP address, browser type and version, operating system, referring URLs, pages viewed, and timestamps

  • Device data: device type, unique device identifiers, mobile carrier, time zone settings

  • Analytics data: pages visited, features used, clickstream data, performance metrics

3.3 Cookies and Tracking Technologies

  • Cookies: small text files placed on your device to recognize your browser and remember preferences

  • Web beacons and pixels: to collect usage and interaction data

  • Third-party analytics: Google Analytics, Hotjar, or similar services to help us understand usage patterns

4. How We Use Your Information

We use the information we collect for purposes including but not limited to:

  1. Provisioning Services: to create, maintain, and operate your account and provide customer support.

  2. Improvement & Development: to understand usage trends and improve our Services.

  3. Communications: to send service-related announcements, updates, marketing communications (where permitted), and respond to inquiries.

  4. Security & Compliance: to detect and prevent fraud, abuse, or other prohibited activities and to comply with legal obligations.

  5. Billing & Payments: to process transactions and manage invoices.

5. Disclosure of Your Information

5.1 Service Providers

We may share personal data with third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics).

5.2 Legal Requirements

We will disclose personal data if required to do so by law or in good-faith belief that such action is necessary to:

  • Comply with a legal obligation or court order

  • Protect and defend our rights or property

  • Prevent or investigate wrongdoing

5.3 Business Transfers

If we merge with, are acquired by, or sell assets, your personal data may be transferred as part of that transaction. We will notify you prior to any transfer and of any choices you may have regarding your data.

6. Cookies and Similar Technologies

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website. For more details, see our Cookie Notice.

7. Third-Party Links and Services

Our Services may contain links to third-party websites and services. This Policy does not apply to information collected by those third parties. We encourage you to review their privacy policies.

8. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure. However, no security measures are perfect or impenetrable.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. International Data Transfers

sftwtrs.ai is based in India. By using our Services, you consent to the transfer of your information to India and other countries where our service providers operate. We take steps to ensure adequate data protection for such transfers.

11. Children’s Privacy

Our Services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected information about a child, please contact us to have the data deleted.

12. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, update, or delete your personal data

  • Object to or restrict the processing of your data

  • Withdraw consent for processing at any time

  • Data portability

To exercise these rights, please contact us at privacy@sftwtrs.ai. We may need to verify your identity before processing your request.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. To submit a CCPA request, email us at privacy@sftwtrs.ai with “CCPA Request” in the subject line.

14. Changes to This Privacy Policy

We may update this Policy from time to time. When we do, we will revise the “Effective Date” and post the updated Policy on our website. Your continued use of the Services after changes indicates your acceptance of the new Policy.

// Function to get the referral name from the URL function getReferralFromURL() { const urlParams = new URLSearchParams(window.location.search); return urlParams.get('ref'); // Extracts "ref" parameter } // Auto-fill the hidden referral field if ref exists in URL window.onload = function() { const referralField = document.querySelector('input[name="ref"]'); if (referralField) { const refValue = getReferralFromURL(); if (refValue) { referralField.value = refValue; } } };